15 Best Tools And Software To Collect User Feedback
Jan 24, 2024 22:29:25 GMT -6
Post by account_disabled on Jan 24, 2024 22:29:25 GMT -6
As a business owner, you know how important feedback is. Without feedback, there is no way for you or your organization to improve. And with improvement, your customers and employees are happy, which means your business will skyrocket. However, to make getting feedback as straightforward as possible, you should get some tools for it. So, in this article, you will learn about the fifteen best user feedback tools, apps and software. 1. Hotjar Hotjar user feedback tool Besides surveys and reviews, there are even more ways to get feedback. And with Hotjar, you can get even more data through heat maps and screen recordings . And this is a great tool for several reasons. Hotjar gives you multiple feedback options.
Along with taking surveys, you may receive information in other C Level Executive List ways. For example, you can install a heat map that shows you where your website visitors are clicking. You also have a detailed analytics page. With it, you can get all the data you need to make good decisions. And the best part? It's extremely well-designed as it's easy to view your stats. And to top it all off, Hotjar has a free version available. So you can start using it today and pay for it only after you get to know and enjoy using it. Main Features: Recordings allow you to see exactly where your customer gets frustrated Create polls to get feedback directly from your audience.
Pros: Free version available Multiple feedback options Detailed analytics tools Cons: A slight learning curve 2. SurveyMonkey SurveyMonkey user feedback tool While SurveyMonkey may be a tool for creating fun quizzes, that doesn't mean it won't work for getting feedback. You don't believe us? Well, here's why: There are over 230+ surveys to choose from. Each of them are designed for different purposes, which helps you drastically increase the speed of survey creation. SurveyMonkey lets you create as complex surveys as you want. This is thanks to 13 different types of questions and the ability to add logical jumps and much more. But what impresses me the most is how SurveyMonkey has been able to add so much functionality without making it difficult to use.
Along with taking surveys, you may receive information in other C Level Executive List ways. For example, you can install a heat map that shows you where your website visitors are clicking. You also have a detailed analytics page. With it, you can get all the data you need to make good decisions. And the best part? It's extremely well-designed as it's easy to view your stats. And to top it all off, Hotjar has a free version available. So you can start using it today and pay for it only after you get to know and enjoy using it. Main Features: Recordings allow you to see exactly where your customer gets frustrated Create polls to get feedback directly from your audience.
Pros: Free version available Multiple feedback options Detailed analytics tools Cons: A slight learning curve 2. SurveyMonkey SurveyMonkey user feedback tool While SurveyMonkey may be a tool for creating fun quizzes, that doesn't mean it won't work for getting feedback. You don't believe us? Well, here's why: There are over 230+ surveys to choose from. Each of them are designed for different purposes, which helps you drastically increase the speed of survey creation. SurveyMonkey lets you create as complex surveys as you want. This is thanks to 13 different types of questions and the ability to add logical jumps and much more. But what impresses me the most is how SurveyMonkey has been able to add so much functionality without making it difficult to use.